Background
I have a background in suport desk and onsite support. Currently, I am Senior First Line Support Engenner. I also run the scouts section of 4th Kenilworth Scouts which also inculdes manageing thier 365 side fo things
Responsabilities
Some of the responsability at work include:
- Monitoring Backups
- Onsite installs of Pc's and laptops
- Phone system upgrades and Changes
- Networking upgrades such as routes and Switches
- Escerlation of tickets from firstline
- Setting up new users from their laptops to their office 365
- Migrating customers onto new servers
Interests
Some of my interests include:
- Home Lab
- Hiking
- Camping
- Movies and TV Shows
- Gym
Skills
Over the years, I've developed proficiency in several skills, including:
- Local Active Directory
- Azure Active Directory
- Windows 10 and 11
- Sophos Antivirus and Routers
- Draytek Routers
- Ubiquiti Access points and Switches
- Veeam Backup Software
- Cloudflare Tunnels and ZeroTrust
- Basic Linux and Docker skills
Home Lab
Over the years I have been develobing and imporving my home lab. It now consists of 2 servers, one big machine which rusn the fileshare and hyper-v. The other is a smaller machine which runs plex for streaming home photos and media