Introduction
Hello! My name is Sam, and this is my personal website. I'm passionate about IT and enjoy the outdoors. I'm a Senior First Line Support Engineer with experience since 2019.
Background
I have a background in support desk and onsite support. I also run the scouts section of 4th Kenilworth Scouts, managing their Office 365 environment.
Key Responsibilities
- Monitoring Backups
- Onsite installs of PCs and laptops
- Phone system upgrades and changes
- Network upgrades (routers and switches)
- Ticket escalation from first line
- User provisioning and Office 365 setup
- Server migrations
Skills & Technologies
- Active Directory (Local & Azure)
- Windows 10 and 11
- Sophos Antivirus and Routers
- Draytek Routers
- Ubiquiti Access Points and Switches
- Veeam Backup Software
- Cloudflare Tunnels and ZeroTrust
- Basic Linux and Docker skills
Interests
- Home Lab
- Hiking & Camping
- Movies and TV Shows
- Fitness & Gym
Home Lab
I've been developing my home lab over the years. It consists of 2 servers: a large machine running file share and Hyper-V, and a smaller machine running Plex for streaming photos and media.
Contact
Feel free to reach out at sam@streetsservices.co.uk or connect on LinkedIn.
